Contact details of Local Authorities relating to reporting matters - Derbyshire County Council

Derbyshire County Council

Areas of responsibilities

  • education
  • transport and highways
  • planning
  • fire and public safety
  • social care
  • libraries
  • waste management
  • trading standards
  • rights of way 

You can contact Call Derbyshire tel: 01629 533190 or by texting 86555.

We're open from 8am to 6pm on Monday to Friday and from 9:30am to 4pm on Saturdays. Outside of these times we provide an out of hours service for some areas including social care.  

British Sign Language (BSL)

Customers who prefer to use British Sign Language (BSL) can contact us using a SignLive video interpreter.

This service is available on Monday to Friday from 8am to 6pm. It's free to contact us from your home.

Write to us

You can write to us at:

Derbyshire County Council
County Hall

If you're planning to visit us at County Hall, please see our how to get here maps.

Opening hours

Our head office at County Hall, Matlock is open on Monday to Friday from 9am to 5pm (except bank holidays).

Social care emergency out-of-hours

We provide an emergency out-of-hours countywide social care support from 5pm to 9am Monday to Friday and 24 hours per day at weekends and on bank holidays.

This service is available for the public and agencies to access a range of social care staff for adults or children in need of social care. If you use these numbers in an emergency, there is also the option to speak to an out-of-hours worker.

Tel: 01629 532600

Emergency planning

Emergency planning deals with a range of emergencies such as floods, chemical leaks and gas explosions through to comparatively minor incidents. During office hours, contact emergency planning on tel: 01629 538364 or email

Out-of-hours highway emergencies

For out-of-hours highway emergencies - before 9am or after 5pm Monday to Friday, at weekends and bank holidays - please contact the police tel: 101.

Gas leaks

For out-of-hours - before 9am or after 5pm Monday to Friday, at weekends and bank holidays - suspected gas leaks should be reported to tel: 0800 111999.

Your local representatives Derbyshire County Councillor Alex Stevenson - 

Phone:  01773 760954

Mobile:  07850 651887

Source: Derbyshire County Council
Publish date: Wed 25th Jan 2023